Contact Us

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Get in Touch

Address

1012 Marquez Place, Ste. 106-B
Santa Fe, NM 87505
United States

Email

contact@velouracraftstudio.com

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

Quick Links

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Frequently Asked Questions

Quick answers to common questions

Standard shipping takes 5-7 business days. We also offer expedited shipping options at checkout for faster delivery. Orders are processed within 1-3 business days.

Yes! We love creating custom pieces. Please contact us with your design ideas, and we'll work with you to bring your vision to life. Custom orders typically take 2-3 weeks to complete.

We offer a 30-day return policy. Items must be in their original condition and packaging. Please contact us before returning any items to receive return instructions.

To keep your necklace looking beautiful, avoid exposure to water, chemicals, and direct sunlight. Clean gently with a soft cloth and store in a dry place when not wearing.

Yes, all our necklaces come in beautiful gift-ready packaging. You can also add a personalized message at checkout for special occasions.

Visit Our Studio

Come see our workshop and try on our collections